Website Care Plans
Somebody should be watching your website. It might as well be us.
Updates, backups, uptime monitoring, and a human who answers when something breaks. Three tiers, cancel any time, two months free on annual.
Essentials
$99/mo
- Uptime monitoring: 24/7, 15-min checks, email alert
- Backups: Daily, 30-day retention
- Updates (core, plugins, theme): Monthly, human-reviewed
- Security: Malware scan + firewall
- Performance: Annual health check
- Included edits: Not included
- Uptime SLA: 99.5%
- Monthly report: Automated
- Support response: 2 business days
Growth
$199/mo
- Uptime monitoring: 24/7, 5-min checks, priority alert
- Backups: Daily, 90-day retention, restore tested
- Updates (core, plugins, theme): Bi-weekly, human-reviewed + staging
- Security: Scan + firewall + monthly hardening
- Performance: Quarterly optimization pass
- Included edits: 1 hr/mo
- Uptime SLA: 99.9%
- Monthly report: Automated + summary
- Support response: 1 business day
Priority
$399/mo
- Uptime monitoring: 24/7, 1-min checks, phone/SMS escalation
- Backups: Daily, 1-yr retention, verified quarterly restore
- Updates (core, plugins, theme): Weekly, staged + tested
- Security: Advanced WAF, active removal
- Performance: Monthly Core Web Vitals tuning
- Included edits: 3 hrs/mo + priority queue
- Uptime SLA: 99.95% + response SLA
- Monthly report: Reviewed with account lead
- Support response: 4 business hours
Why this exists: in one 30-day stretch this summer we handled four unplanned incidents across client sites, from a plugin update that blanked a homepage to a spam-relay problem that put a client's email on a blocklist. None of those clients had a plan. All of them do now.
Find out where the hours are going.
The Hidden Hours Audit. Free. Twelve minutes of your time, a written report in five business days. Nine out of ten people who took it said it was useful.
Take the audit
8 spots a month